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Privacy Policy

Effective Date: July 28, 2026

Last Updated: July 28, 2026
 

At United Way of Greater Oswego County ("United Way," "we," "us," or "our"), accessible from https://oswegounitedway.org/, we are committed to respecting and protecting the privacy of our donors, volunteers, community partners, and website visitors.
 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services, events, and fundraising campaigns.
 

1. Information We Collect

We may collect personal information about you in a variety of ways depending on how you interact with our website:
 

A. Personal Information You Provide Voluntarily

When you make a donation, register for an event, sign up to volunteer, subscribe to a newsletter, or contact us, we may ask you to provide:

  • Contact Information: Name, email address, physical address, and telephone number.

  • Payment & Donation Information: Credit/debit card numbers, billing addresses, or account details for processing contributions. (Note: Financial transactions are processed via secure third-party payment gateways; we do not store full payment card numbers on our servers).

  • Volunteer & Program Application Details: Background information, organizational affiliations, or skills provided when applying for volunteer opportunities or grant initiatives.
     

B. Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect information about your device and browsing activity:

  • Log & Device Data: IP address, browser type, operating system, referring URLs, and pages viewed.

  • Cookies and Tracking Technologies: Small text files stored on your device that help us analyze site traffic, optimize site performance, and remember your site preferences.
     

2. How We Use Your Information

We use the information we collect to support our mission of improving lives and fostering partnerships throughout Oswego County:

  • Processing Contributions: Fulfilling and acknowledging donations, issuing tax receipts, and managing donor records.

  • Communications: Sending email updates, newsletters, campaign announcements, event invitations, or administrative notices.

  • Program & Event Management: Coordinating volunteer placements, hosting community events, and managing partner agency relationships.

  • Site Optimization: Analyzing website performance, troubleshooting issues, and improving user experience.

  • Legal & Compliance: Complying with tax reporting requirements, audited financial disclosures, and legal mandates.
     

3. How We Share and Protect Your Information


Donor Confidentiality

We value your trust. We do not sell, rent, trade, or lease our donor lists or personal information to third parties for commercial marketing purposes.


Third-Party Service Providers

We may share personal information with trusted vendor partners who assist us in operating our website, conducting our business, or serving our community (e.g., payment processors, email delivery services, CRM/database software providers). These service providers are bound by strict confidentiality obligations and are permitted to use your information only as necessary to perform services on our behalf.


Legal Disclosures

We may disclose your personal information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of United Way of Greater Oswego County, our donors, or the public.
 

4. Cookies and Web Analytics

You can choose to disable cookies through your individual browser options. However, doing so may impact the functionality or performance of certain features on our website. We may use services like Google Analytics to better understand site usage without identifying individual users.
 

5. Text and Email Communications (Opt-Out)

  • Email: If you receive promotional emails or newsletters from us, you may opt out at any time by clicking the "Unsubscribe" link at the bottom of the email.

  • SMS/Text Messaging: If you opt into receiving text alerts regarding events or campaigns, you can opt out at any time by replying STOP to any message. Message and data rates may apply.
     

6. Data Security and Retention

We maintain appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure. While we strive to protect your personal data, no internet transmission or electronic storage method is 100% secure.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by financial, tax, and legal requirements.
 

7. Third-Party Links

Our website may contain links to third-party websites, including partner agencies, community resources, or payment processors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
 

8. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
 

9. Your Rights & Choices

You have the right to review, update, or request the deletion of your personal information held in our donor and contact records. To request changes or to be removed from our mailing list, please contact us using the information below.
 

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When updates are made, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
 

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
 

United Way of Greater Oswego County

Address: 1 South First Street, Fulton, NY 13069

Phone: 315-593-1900

Email: office@oswegounitedway.org

Website: https://oswegounitedway.org/

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